Support worker smiling while reviewing paperwork at a bright kitchen table

How it works

Four short steps. One participant-ready document.

CareQA feels less like paperwork and more like an intake conversation. Here's the complete flow from empty screen to finished PDF.

01

Tell us about your organisation

Enter your provider details once — legal name, ABN, contact person, email and phone. We reuse this across every document you create.

  • Saved locally in your browser during the MVP
  • Editable at any time
  • Reused so you never enter it twice
02

Answer a short questionnaire

Choose the document you need. We ask a small number of relevant questions in plain English — never a long form that mirrors every field.

  • Progressive disclosure — only the questions that apply to you
  • Skip and return later — your answers are saved as you go
  • No jargon like 'template instance' or 'merge field'
03

Review AI-drafted narrative

Narrative sections — participant goals summary, support approach — come pre-drafted from your answers. Every AI section is clearly labelled and easy to edit.

  • Legal clauses stay templated — never AI-rewritten
  • Regenerate or edit any AI draft
  • Approve when you're happy with it
04

Download a participant-ready PDF

Preview the final document, then save it as a PDF from your browser. Version-stamped so you always know what template was used.

  • Print-ready A4 layout
  • Signature blocks included
  • Bring it to your next participant meeting